Which payment methods do you accept?

You can pay with any standard debit / credit card on our secure EKMpay Checkout. You can also checkout with Apple Pay or Paypal.

For purchases of over £30.00 up to £2000.00 you can pay in 3 interest free payments through Paypal (Pay in 3 is a form of credit, so carefully consider whether the purchase is affordable and how you will make the repayments. Be aware of the possible impact of using Pay in 3 and of missing payments, including making other borrowing more difficult or more expensive. Pay in 3 eligibility is subject to status and approval. 18+ UK residents only. Available for purchases of £30 to £2,000. Terms and conditions apply. PayPal Pay in 3 is a trading name of PayPal (Europe) S.à r.l. et Cie, S.C.A. 22-24 Boulevard Royal L-2449, Luxembourg.)

When will you deliver my parcel?

This is dependent on stock availability at the time of your order. All in stock orders are posted out the next working day and are usually delivered within 2-3 working days. Please check the stock availability on the product page before you place your order. We will always contact you with more information about the status of your delivery and include tracking information if sent by courier. Click here to find out more about our delivery options.
 

What should I do if I have have a problem with my order or there is an issue with the item/s I ordered?

In the event of you having any issues or any questions about your purchase, please do not hesitate to contact us.

What should I do I if I need to return an item?

You can return your item wihin 14 days from receipt of goods as per our terms and conditions please just contact us to arrange this.

How do I know when you have had new products and new brands arrive at the store?

We regularly post on social media about new products and brands that we are loving! Follow us on Facebook YouTube and Instagram for all the latest posts!

I've got a few more questions?

No problem, just send us a message on our contact us page , call us on 01283 500365 or 01283 500366 or use our live chat  to speak to a member of our team and we will help answer all of your questions!