Online Store Open - Updated 24th March 2020

To all of our customers,

As per government guidelines the store is closed as of 23rd March until further notice, however you can still place orders through the website.

In these uncertain times, we wanted to let you know that we are here to help.

We will endeavour to ship your orders to you promptly. We have a variety of courier options available, and good stocks available. If you have any questions at all, please do not hesitate to email us or call us on 01283 500365 or 01283 500366 and we will get back to you as soon as we can.

Thank you for your continued support.

Stay safe and well.

- The Guitar Superstore Team
 

We offer Free Delivery for all UK Mainland orders 

No minimum order value, FREE delivery!
 

In stock items are usually delivered to you within 2-3 working days

We take the time to list clear stock availability.
You can find this information, on the product page, right above the product price. 
Orders for in stock items before are packaged and posted out the next working day, Mon to Fri, following receipt of your payment. 

You can expect to receive in stock items within 2-3 working days with most delivery services. 
Our team will always email you to let you know when your parcel is on its way to you, along with any tracking information, so you can follow the progress of your order. If you require your order sooner than this, please contact us to get a quotation for express delivery.

Out of Stock items / Pre-Orders / Special Orders

If the item you have ordered needs to be ordered in from our supplier, is currently out of stock, or may be delayed for any reason, our team will always contact you by email, within 24 hours of receipt of your order to tell you all about the delayed delivery time frame and information about your order and how long it will take. If you have any questions, please contact us to get a quotation for delivery.

Quality Control 

We check over and setup all instruments to ensure they are always gig ready, before our couriers collect them.

Packaging

Protective packaging is used to ensure that your order is well protected whilst in transit. 

International Delivery

For deliveries outside UK Mainland such as Scottish Highlands and Islands delivery pricing is listed in the checkout prior to order completion.

If you are based outside of Great Britain, please contact us to get an accurate quotation for delivery.