Click and Collect from Guitar Superstore

If you live locally to our Burton on Trent store, you can save on postage costs by using our Click and Collect service.


Simply proceed through the checkout as you normally would, select the Click and Collect option, rather than have it delivered. We will process your order and payment and contact you when your goods are ready for collection. 

Do I have to pay up front to Click and Collect?

Yes, to secure your order and reserve the stock, we need to take payment up front. 
Please ensure that you bring your payment card, along with photographic ID such as Drivers License (Card Type) or a Passport so we can check this when you come to collect your order. This is to prevent and protect us both from fraud.

What happens once you receive my order?

Once you have placed your order, we will contact you when your goods are ready to collect from our store. Payment can be made using credit or debit card. 

What if my Click and Collect product is not in stock?

If the items that you order are out of stock, we will email you to let you know how long the order will take to process and when it will be available for collection. For Click and Collect Pre-Orders for Out of Stock items or special orders, we will require a deposit to secure the order.

Please do not hesitate to contact us if you have any further questions about Click and Collect.